Privacy policy

Privacy Policy

Last updated: September 15, 2025

This Privacy Policy describes how Seori (“we,” “us,” “our”) collects, uses, and discloses your personal data when you visit our website seori.de (the “Website”), use our services, or interact with us.

Please read this policy carefully. If you have any questions or concerns, you can contact us at any time at contact@seori.de .

1. Data Controller

The data controller responsible for processing personal data within the meaning of the GDPR is:

Seori
Waldsassener Straße 32
12279 Berlin, Germany
Email: contact@seori.de

2. Data We Collect

2.1 Data You Provide Directly

Contact details: name, address, phone number, email address
Order data: billing and shipping address, payment information
Account information: username, password, security questions
Support requests: content of your messages to customer support

2.2 Automatically Collected Data (“Usage Data”)

Device information, IP address, browser type
Access data and page activity
Cookies and tracking technologies (see Section 6)

2.3 Data from Third Parties

Payment service providers (e.g. for transaction processing)
Hosting and platform providers (e.g. Shopify)
Advertising partners and analytics services

3. Purposes of Data Processing

We process your data for the following purposes:

Contract performance: order processing, shipping, returns, communication
Account and website administration
Marketing and advertising: only with consent or based on legitimate interest (Art. 6(1)(f) GDPR)
Security and fraud prevention
Analysis and improvement of our services

4. Legal Bases

Your data is processed in accordance with:

Art. 6(1)(b) GDPR (performance of a contract)
Art. 6(1)(f) GDPR (legitimate interests)
Art. 6(1)(a) GDPR (consent, e.g. for marketing)
Art. 6(1)(c) GDPR (legal obligations)

5. Disclosure of Data to Third Parties

Your data may be shared with:

Service providers (e.g. payment processing, shipping, IT support)
Platform providers such as Shopify
Marketing and advertising partners (only with consent)
Affiliated companies
Authorities where required by law
In the event of corporate restructuring or insolvency

Personal data will not be shared or sold for advertising purposes without your explicit consent.

6. Cookies and Tracking

Our website uses cookies and similar technologies for analytics, functionality, and personalization.

Note: Details on Shopify’s use of cookies can be found here:
https://www.shopify.com/legal/cookies

You can disable cookies in your browser settings. Please note that this may limit certain website functions.

7. Data Retention and Security

We store your personal data only for as long as necessary to fulfill contractual obligations or comply with legal requirements.

Security measures: We implement technical and organizational safeguards; however, we cannot guarantee absolute security. Please transmit sensitive information only via secure channels.

8. Your Data Protection Rights

You may have the following rights:

Right of access (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to erasure (“right to be forgotten”, Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object to processing (Art. 21 GDPR)
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority (e.g. the Berlin Commissioner for Data Protection)

You can exercise these rights at any time by emailing support@seori.de . We will process your request in accordance with legal requirements.

9. Data Transfers to Third Countries

If data is transferred to countries outside the EEA, this is done on the basis of:

Adequacy decisions of the European Commission
Standard Contractual Clauses (SCCs)
Other appropriate safeguards in accordance with Art. 46 GDPR

10. Children’s Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect data from minors. Parents or legal guardians may contact us to request deletion of such data.

11. Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be published on this page, including the date of the last update.

12. Contact

If you have questions about the processing of your personal data or wish to exercise your rights, please contact us: